Revolving doors and entry gates often go unnoticed—until they don't. It's great when a quick solution is found for an increasingly crowded lobby, ensuring you catch your flight or make it to that important meeting on time.
Starting as a timber factory, this traditional family business has spread its craftsmanship and hospitality worldwide, gracing airports, office buildings, and shopping centers.
Naturally, bending, welding, cutting, fitting, and measuring are ingrained in the DNA of this quintessentially Dutch company. They remain craftsmen at heart. But making good gates isn't enough anymore. The world keeps turning, demanding faster and immediate responses.
Why wait for a technician to arrive when it can be done online? Why not see in real time how many people are in the building? Do you know how much time I spend handling a repair request? And how does my entrance look with a 'No Entry' construction tape?
Together with Informaat, Boon Edam sought a digital solution to tangible dilemmas of real-life facility managers, without fuss or frills, but with solid data on what is now possible and desired.
The promise of online insight was fulfilled with the design of a digital customer application that allows the facility manager to keep a tight rein.
In close collaboration with Boon Edam's development partner, we started with the minimum necessary value. The application offers grip and control through condition monitoring, technical performance, operating functionalities and service.
Online insight into performance, faster remote resolution of simple faults, 24/7 insight into visitor numbers and security notifications all contribute to an increasingly reliable, hospitable and secure entrance experience.